FAQ

We specialize in a wide range of furniture categories including Bathroom Storage, Bedroom Furniture (benches, nightstands, dressers), Bookshelves & Bookcases, Living Room Furniture (chairs, coffee tables, recliners, ottomans), Dining Room Sets (tables, chairs), Office Furniture (desks, office chairs), and Electric Fireplaces.

All our furniture pieces are carefully selected for quality craftsmanship and durability. We focus on providing affordable yet well-made furniture that combines functionality with style for homes and offices.

Yes, all furniture comes with clear assembly instructions. Our team ensures each item is properly packaged with all necessary hardware and guidance for easy setup.

We offer two convenient shipping methods:
Standard Shipping: $12.95 flat rate via DHL or FedEx (10-15 days after dispatch)
Free Shipping: Free on orders over $50 via EMS (15-25 days after dispatch)

Orders are processed within 1-2 business days after payment confirmation. You’ll receive tracking information once your order is dispatched.

We ship globally, excluding some parts of Asia and remote areas due to logistical constraints. If you’re unsure about delivery to your location, please contact us at [email protected].

We recommend having someone available to receive your package. Carriers will deliver directly to your provided address. You can track your shipment in real-time to anticipate delivery dates.

We accept returns within 15 days of receiving your order. Items must be in original condition and packaging. Please contact our customer service team to initiate a return.

We carefully inspect and pack each item to prevent damage during transit. If you receive damaged furniture, please contact us immediately at [email protected] with photos of the damage, and we’ll arrange a replacement or refund.

Return shipping fees are the responsibility of the customer, unless the item arrived damaged or there was an error in your order. In such cases, we’ll cover return shipping costs.

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient payments.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. We never store sensitive payment details on our servers.

Your payment method will be charged immediately upon order confirmation. If we’re unable to fulfill your order, we’ll issue a full refund within 3-5 business days.

Our friendly customer service team is available via email at [email protected]. We typically respond within 24 hours during business days.

Our customer service team monitors emails from 9 AM to 6 PM MST, Monday through Friday. We strive to respond to all inquiries within one business day.

Our company address is 4063 Dye Street, Mesa, US 85205. We’re a global brand serving customers worldwide with quality furniture and reliable delivery.