Privacy Policy

At Home Furniture Store, we believe that protecting your privacy is as important as creating beautiful furniture for your home. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

To provide you with the best possible shopping experience and secure payment processing, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, phone number, shipping address
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Order Information: Products purchased, order history, preferences
• Account Information: Username, password (encrypted), profile preferences

Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click patterns
• Location Data: General geographic location for shipping and tax purposes

2. How We Use Your Information

We use your personal information to enhance your shopping experience and provide our services:

• Order Processing: To process and fulfill your furniture orders, arrange shipping, and provide order updates
• Customer Service: To respond to your inquiries and provide support through our customer service team
• Payment Processing: To securely process payments through our PCI-compliant payment processors
• Personalization: To recommend furniture and home decor that matches your style preferences
• Marketing Communications: To send you updates about new products, promotions, and design inspiration (with your consent)
• Website Improvement: To analyze how customers use our website and improve your shopping experience
• Security: To protect against fraud and unauthorized transactions

3. Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

Service Providers

• Payment Processors: Trusted partners like Visa, MasterCard, JCB, and PayPal for secure payment handling
• Shipping Carriers: Logistics companies to deliver your furniture orders
• IT Services: Companies that help us maintain our website and secure your data

Legal Requirements

We may disclose your information when required by law, such as to comply with legal processes, protect our rights, or ensure the safety of our customers.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, always under the same privacy standards.

4. International Data Transfers

As a global furniture retailer serving customers worldwide (excluding some parts of Asia and remote areas), your data may be processed in different countries. We ensure that all international data transfers comply with applicable privacy laws and are protected by appropriate safeguards.

5. Data Storage and Security

We implement robust security measures to protect your personal information:

• Encryption: All transactions are protected with industry-standard SSL encryption
• Secure Storage: Sensitive payment details are never stored on our servers
• PCI Compliance: Payments are handled by PCI-compliant payment processors
• Access Controls: Limited access to personal information to authorized personnel only
• Regular Monitoring: Advanced systems monitor for suspicious activity and potential breaches

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format
• Restriction: Request limitations on how we process your data

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and secure checkout
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant furniture and home decor advertisements

Your Cookie Choices

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website, including the shopping cart and secure checkout process.

8. Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Home Furniture Store with your personal information. We’re committed to protecting your privacy while helping you create the home of your dreams.