Term and Conditions

1. User Responsibilities and Account Terms

1.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services and make purchases.

1.2 Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

1.3 Prohibited Activities

• Using the website for any unlawful purpose
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of the website
• Providing false or misleading information
• Reselling products for commercial purposes without authorization

2. Products and Services Description

2.1 Product Collection

Home Furniture Store offers carefully curated furniture collections including:

• Bathroom Storage
• Bedroom Furniture (Benches, Dressers, Nightstands)
• Living Room Furniture (Coffee Tables, Ottomans, Recliners)
• Office Furniture (Desks, Office Chairs)
• Dining Room Furniture (Tables, Chairs, Sets)
• Storage Solutions (Bookshelves, Cubbies, Cube Storage)
• Electric Fireplaces

2.2 Product Information

We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color or texture may occur due to monitor settings and natural material characteristics.

2.3 Custom and Made-to-Order Items

Custom or made-to-order furniture cannot be returned or exchanged unless defective. Please review all specifications carefully before ordering.

3. Order and Payment Terms

3.1 Order Process

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Taxes

All prices are listed in US dollars. International customers are responsible for any customs duties, import taxes, or other fees imposed by their country.

3.4 Order Confirmation

You will receive an order confirmation email once your payment is processed. This email constitutes our acceptance of your order.

4. Shipping and Delivery

4.1 Order Processing

We process all orders within 1-2 business days after payment confirmation.

4.2 Shipping Methods

• Standard Shipping ($12.95): DHL or FedEx, 10-15 business days after shipment
• Free Shipping: EMS, 15-25 business days after shipment (orders over $50)

4.3 International Shipping

We ship worldwide, excluding some parts of Asia and remote areas. Delivery times may vary based on destination and customs processing.

4.4 Delivery Responsibilities

You are responsible for:

• Providing accurate shipping address
• Being available to receive deliveries
• Inspecting items upon delivery for visible damage
• Notifying the carrier immediately of any visible damage

5. Returns and Exchanges

5.1 Return Timeframe

We accept returns and exchanges within 15 days from the date you receive your furniture.

5.2 Return Conditions

To be eligible for return or exchange, items must meet the following conditions:

• In original, unused condition
• All original packaging and tags present
• Assembly-required items must be unassembled
• No signs of wear, damage, or alteration
• All hardware and accessories included

5.4 Return Process

Follow these steps for returns or exchanges:

1. Submit a return request via email to [email protected] within 15 days
2. Wait for approval and shipping instructions
3. Repackage item carefully in original packaging
4. Ship the item back to us

5.5 Refund Processing

Refunds are processed to the original payment method within:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days

6. Intellectual Property

6.1 Website Content

All content on newfurnitureshop.com, including text, graphics, logos, images, and software, is the property of Home Furniture Store and protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website. This license does not include any resale or commercial use.

6.3 Trademarks

“Home Furniture Store” and our logo are trademarks of our company. You may not use these marks without our prior written permission.

7. Limitations of Liability

7.1 Product Use

Home Furniture Store is not liable for any damages resulting from improper use, assembly, or maintenance of our products. Follow all assembly instructions and safety guidelines provided.

7.2 Website Availability

We strive to maintain website availability but are not liable for temporary unavailability due to technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability to you for any claim related to your use of our website or products shall not exceed the purchase price of the product in question.

7.4 Indirect Damages

Home Furniture Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services.

8. Privacy and Data Protection

8.1 Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for detailed information about how we collect, use, and protect your personal data.

8.2 Data Security

We implement reasonable security measures to protect your personal information, but cannot guarantee absolute security of data transmitted over the internet.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and Conditions are governed by the laws of the State of Arizona, United States.

9.2 Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through good-faith negotiations. If unable to resolve, disputes shall be settled in the courts of Mesa, Arizona.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Information

Thank you for choosing Home Furniture Store. We’re committed to helping you create the home of your dreams and ensuring your complete satisfaction with every purchase.